Privacy & Data Protection Policy
How Hespera ETFs collects, uses, and protects your personal information on hesperastocks.org.
By using Hespera ETFs at hesperastocks.org, you agree to this Privacy Policy. This policy applies to our official platform, the Accounts catalog, client dashboard, and communications sent from @hesperastocks.org addresses. A longer Privacy Notice (PDF) with category-level detail is incorporated by reference.
1. Data we collect
We collect information you provide during registration, account-pathway selection, and account use — including your name, email, phone, country, and payment or wallet details required for deposits and withdrawals. For certain pathways we may also collect KYC/KYB documents, beneficiary or custodian details, and questionnaire answers used for Guided/Managed features. We collect technical data such as IP address, browser type, device information, and session activity to secure your account.
2. How we use your information
- Verify identity (KYC / AML / KYB) and protect accounts from fraud
- Open account pathways and process deposits, investments, and withdrawals
- Provide Client Care (dashboard, email, WhatsApp) and account notifications
- Operate Guided/Managed recommendations where you enroll
- Comply with applicable financial and data regulations
We do not sell your personal information to third parties.
3. Data protection
Hespera ETFs applies industry-standard safeguards to protect stored and transmitted data. Access to personal information is restricted to authorized personnel only. Information may be disclosed when required by law, court order, or regulatory authority, or to service providers who process data on our behalf under contract.
4. Cookies & analytics
We use cookies and similar technologies to maintain sessions, improve platform performance, and analyze usage patterns. You may adjust browser settings to limit cookies, though some features may not function correctly without them.
5. Your rights
You may request access to, correction of, or deletion of your personal data where permitted by law. Contact us at admin@hesperastocks.org. WhatsApp Client Care · Undergoing maintenance
6. Related documents
- Privacy Notice (PDF) — detailed categories, sharing, and retention
- Terms of Service — account pathways, ETF plans, and liability
- Account disclosure PDFs — agreements and product supplements
7. Policy updates
We may update this policy periodically. Continued use of the platform after changes constitutes acceptance of the revised policy. Material changes will be reflected on this page and, where appropriate, in the Privacy Notice PDF.